Check the balance
- Dashboard
- CLI
- Python SDK
- Go SDK
- REST API
Open Billing after choosing your
organization. The balance card separates included and purchased credit.
How credits work
Axilio applies credits and charges using these rules:- Included credit is spent first. Axilio spends your current period’s free allowance before using any purchased credit. This ensures any purchases of additional credit are never wasted.
- Included credit resets instead of accumulating. At renewal, any unused included credit lapses. The new period begins with exactly the new allowance.
- Purchased credits are only spent after any included credits are spent. Top-ups and automatic recharges create separate purchased lots. When more than one lot remains, Axilio spends the lot with the soonest expiration first (FIFO) to minimize expired credits.
- Each purchased lot expires one year after settlement. The one-year clock begins when Stripe settles that purchase. Unused credit in that lot is removed at expiration.
- Automatic recharge restores your balance to the amount you configure. It is not a separate credit bucket. When your total balance falls below the configured Threshold, Axilio purchases enough credit to reach the configured Recharge to amount. That purchase then follows the same debt-first and expiration rules.
- New credit repays debt first. If your balance is negative, a grant or
purchase first reduces that deficit. Only the remainder becomes spendable
credit. For example, a
$10top-up against a-$1balance leaves$9available.
GET /billing/balance response exposes the same
result as separate fields:
balance_microdollarsis the combined balance. It can be negative when charges exceed the available credit.included_microdollarsis the unused included credit in the current period.purchased_microdollarsis the total remaining purchased credit across all unexpired lots.purchased_next_expiryis the expiration time of the purchased lot that expires next. It is empty when no purchased credit remains.
balance_microdollars is negative, both live-credit fields are zero. The
next grant or purchase repays that deficit before adding spendable credit.
Dedicated-phone rental charges are separate from these credit buckets. A
dedicated session does not consume phone-time credit, but metered vision calls
during that session can consume the balance. See
Dedicated phone pricing for rental periods and
Models and pricing for metered inference pricing.
Axilio does not provide a routine self-service refund path. Contact support if
you believe a purchase or charge requires review.
See how credit moves through each bucket
See how credit moves through each bucket
Add funds
Adding funds and managing payment methods are dashboard-only actions:- Open Billing.
- Click Add Funds.
- Choose an amount and complete checkout.
List and download invoices
- Dashboard
- Python SDK
- Go SDK
- REST API
Open Billing, select
Invoices, filter the list, then click PDF on the invoice you need.
Configure automatic recharge
Automatic recharge charges the saved payment method when the balance falls below a threshold, restoring it to a target amount. Adding the payment method itself remains a dashboard action.- Dashboard
- Python SDK
- Go SDK
- REST API
Open Billing, select
Preferences, then find Auto-recharge. If you are an organization
admin, you can:
- Add or update the saved card through Manage payment method.
- Set Threshold to the balance that triggers a recharge.
- Set Recharge to to the balance Axilio should restore.
- Turn on Automatically top up. Enabling it saves the amounts shown.
Configure low-balance alerts
Low-balance alerts warn you before insufficient funds can block a session. Negative-balance alerts are separate, always enabled, and cannot be turned off.- Dashboard
- CLI
- Python SDK
- Go SDK
- REST API
Open Billing, select
Preferences, then find Usage alerts. If you are an organization
admin, you can:
- Set Alert threshold to a positive dollar amount.
- Turn on Low-balance alert. Enabling it saves the threshold shown.